Our FAQs section is designed to answer a host of the most common questions, so we help save you the time and the hassle of emailing us. If these don't answer your question then contact us directly and we'll get back to as soon as we can (usually within 4 hours on working days).
General Questions
As with most online retailers, we accept all credit cards and debit cards including Visa, Mastercard and American Express. We also accept Paypal for some purchases.
No. For security reasons we no longer take any payments over the phone. You can pay via all the usual means including GooglePay and ApplePay and we also have our finance options for consumers and for businesses.
Absolutely. We offer a range of flexible finance options that just make owning and purchasing your own gym equipment that little bit more affordable. You can access the options at checkout either through Klarna or Novuna Finance. Absolutely. Our finance solutions for business are, unfortunately, not 0%. They are also known as Business Leasing. But if you need to smooth your cashflow, get started or just invest in high-quality commercial gym equipment, then we're here. We introduce you to our chosen finance partners once you are happy with our quote for the equipment you want. Yes, there is. For personal finance applications you will be limited between £500 and £2000 with Klarna. With Novuna Finance there is the option to apply for up to £15,000, although you do have to pay a minimum 10% deposit (or if applying for £15k, normally around 25% deposit. If you're unsure, why not get in touch with us and we can help you decide/get more information. No. Once you have signed a finance agreement and agreed the payments, they do not change. Yes, you can apply for finance at different times for different items. However, if you have tried for a product and been turned down, we do not suggest you keep trying as the application will get flagged up on your credit record. Unfortunately, this is not a decision that Gym Equipment Solutions Limited is involved in. You will need to contact the finance provider directly and see if they will explain what the issue was with your application.Finance FAQs
Q. Your prices are very competitive. Are all your products genuine?
We work hard to ensure we have some of the best prices in the UK for a wide range of the products we stock. Every one of the products you see on our site are 100% genuine, having been sourced via our direct relationships with our chosen fitness equipment manufacturers and exclusive UK territory distributors.