delivery van

Delivery Costs & Information

Christmas Delivery Times - 2019

To receive your goods before Christmas you will need to place your order by the following dates :

  • UK Economy: Tuesday 17th December 9:00am
  • UK Next Day: Thursday 19th December 9:00am
  • Large Palletised Goods: Monday 16th December 9:00am

Orders placed after these dates are highly likely to arrive after Christmas and possibly after New Year.

Please note these dates will be subject to stock availability, weather conditions and carrier capacity.

If you order during the Christmas period, these orders are likely to be processed on the 28th December for delivery in the New Year.

Christmas Purchases

Purchases made from the 1st of December can be returned up until the 31st of January for an exchange or refund.

Delivery Charges

We offer FREE Delivery * on all orders over £100 to most UK mainland addresses **.

For orders under £100, we charge a flat rate fee of £6.99 to cover postage & packaging.

* For larger or particularly heavy items we reserve the right to assess the charge for delivery based on it's size and weight. Some oversized items may incur an extra delivery charge which will be indicated at checkout.

** UK Mainland addresses exclude (but not limited to) the following postcodes: BT, HS, IV, AB, PH, PA, DD, KW, G and any offshore postcodes for BFPO or Isle of Man. These postcodes may incur a delivery surcharge, please contact us for more information and a quote.

How Do We Handle Delivery?

This site is predominantly targeted at UK customers although we DO DELIVER INTERNATIONALLY. Please call us on 01494 956765 or send us an email via the 'contact us' page if you live outside of the UK as we have some great rates for delivery to Europe and further afield.

We reserve the right to assess each order that is placed for Northern Ireland, the Channel Islands, Isle of Man and Scottish Highlands, based on item/weight. Please contact us for delivery quotes to any non-mainland UK address.

Delivery times can vary depending on stock levels so we will always give you an estimated delivery period at the time of purchase. Deliveries are usually Monday to Friday during normal working hours 8am - 6pm (weekends by arrangement). As a guideline, the average delivery times are as follows:

Delivery only (no installation) 3-5 days
Delivery with installation 5-14 days
Custom made product up to 48 days

Given the size and weight of a lot of our products, a signature is required on delivery. If there is unlikely to be anyone present to accept delivery please include any delivery instructions at the point of order (i.e. if items can be left in a safe place or with a neighbour). However, do not accept any responsibility for items lost or stolen if they are left elsewhere at your request. Please notify us of any delivery obstructions when ordering and ensure that the delivery area is clear. Pallet deliveries are normally curb-side drop only but special arrangements can be made upon request.

Professional Installation

We can also professionally install *** your machines and show you how they work. All installers have been comprehensively trained by the equipment manufacturers so that they are able to competently assemble every type of gym machine.

If your order is delivery only (without installation), this should be considered a front door delivery. This means that it will be your responsibility to move the machine to right location in your house.

What Next?

If you have any questions relating to your order please call us on 01494 956765  or contact us.

*** an extra charge may apply on certain products for delivery to Non-UK mainland addresses.